Department of Human Services

Darien Human Services offers a variety of services and support to the residents of Darien. The staff has a wide range of experience and training in the area of Human Services and is available to assist residents either by phone, e-mail or in their office at Town Hall. Please call for more information or to make an appointment.

Human Services Annual Report 2017-18
Human Services Quarterly Report: July 2019

Old Town Hall Homes is now The Royle at Darien

Those interested in leasing a new home at The Royle can reach out to management (Imagineers) for more information and to be put on the list to receive an application, once available.  Interested households can email Imagineers at or call 860-768-3470.   Additionally, interested residents may also visit website (, which prospects can contact our leasing team.  Under the “Apply Now” section of the website there are instructions for getting on the notification list, so households will be contacted when applications become available.   Applications are expected to be available towards the beginning of 2020 and then there will be a deadline by which they will need to be received.  Ample time will be provided for households to review, complete and return these applications.

It's expected that all leasing related activities (i.e. application drop off/mailing, interviews) will occur at The Heights (24 Allen O’Neill Drive, Darien, CT), until The Royle at Darien is ready for occupancy. Additional details regarding the application process will be available soon.  It's anticipated that the demand for a home at The Royle at Darien will be high and availability is limited.
Follow The Royle at Darien website (the link is above) for further details and updates as construction progresses.  

Energy Assistance Program:  The Connecticut Energy Assistance Program helps eligible Darien families with home heating costs.  Applications for the 2019-2020 program will be accepted starting Monday, September 9 for households with oil heat; Monday, October 7 for households with electric, gas or propane heat.  Residents must meet the income restrictions found here.

Medicare Open Enrollment is running from October 15 - December 7, 2019, click here for more information.

Discount Vouchers for Local Farmers Markets:  Low income seniors may be eligible to receive discount vouchers through the Connecticut Department of Agriculture's Senior Farmers' Market Nutrition Program (SFMNP) for locally grown fruits, vegetables, herbs, and honey.  Vouchers can be redeemed at any local Farmers Market and are valid through October 30, 2019.  Vouchers will be distributed on a first come, first served basis.  Darien seniors (60 or older) who have a maximum household income of no more than 185% of the federal poverty level ($1926/month for single; $2607/month for a couple) can apply.  Proof of income is required. Call to schedule an appointment.

Emergency Call List:  Staff keeps a list of Darien seniors and disabled individuals to contact prior to a storm or town-wide emergency to provide reassurance and peace of mind.  Staff will also inform residents of resources available in the community such as Emergency Shelters and Cooling Centers.  If you would like to have your name added to the Emergency Call List, please call 203-656-7328.

Homebound with unused Rx Medications?  Darien Police Officers will collect them from your home by appointment.  Click here for more info.

The Household Supply Closet is designed to meet the needs of low income Darien residents by providing much-needed household items such as paper goods, cleaning supplies, and personal grooming and hygiene products.  The closet is partially funded by private donations.  To see the list of needed items click here.  Donations can be dropped off in Room 109.  Thank you!

The Loan Closet provides free, short term loans of durable medical equipment such as wheelchairs, walkers, canes and crutches.  A refundable deposit of $50 (check payable to "Town of Darien") is required for wheelchairs, transport chairs and walkers with a seat.

Municipal Veteran's Representative:  Ali Ramsteck, LCSW, Director, is a Municipal Veteran's Representative for the town of Darien and is available to meet with veterans and their families to provide support, information and referral to local, state, and federal agencies that serve veterans and their dependents.
Please see below for important links:
CT Veterans Status Certification
CT Veterans Wartime Medal Application
Application for Veteran's Flag on CT Driver's License of Identification Card

Veteran's Property Tax Exemption:  Veterans, who have ninety (90) days of wartime service, including Merchant marines, who served during WWII, are eligible for a $1,500 exemption for property tax purposes.  You have the option to apply this exemption to your real estate or automobile tax.  For more information, please visit the Darien Tax Assessor's site.


Other Important Information

2019 Human Services Brochure

2019 Senior Resource Directory

Programs & Services for Seniors

2019 Medicare Savings Program

Medicare Savings Plan Brochure

Elderly Housing & Adult Daycare for Southwest CT

Important Information About Your Eversource Account

Severe Weather Tips

Additional Links

Contact Information

Department of Human Services Office
Room 109, Town Hall
2 Renshaw Road

Phone: (203) 656-7328
Fax: (203) 656-7486

Open Monday - Friday, 8:30 a.m. - 4:30 p.m., closed Holidays

Alexandra Ramsteck, LCSW

Cynthia Hall, LMSW
Case Manager

Michelle Varrone
Office Administrator, Notary

Diane Barston
Program Assistant

Beth Luongo
Program Assistant 



Medicare Savings Programs income limits are reduced effective Jan 1, 2018. Click here for more information
Medicare Savings Programs income limits are reduced effective Jan 1, 2018. Click here for more information
Medicare Savings Programs income limits are reduced effective Jan 1, 2018. Click here for more information
Medicare Savings Programs income limits are reduced effective Jan 1, 2018. Click here for more information
Medicare Savings Programs income limits are reduced effective Jan 1, 2018. Click here for more information